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On-Site SupportUnlimited Contracted SupportRemote Support Features Included As StandardOn-Site Engineer When You Need It MostOut of Hours Support Available -
Remote SupportUnlimited Contracted SupportTelephone & email supportRemote Access SupportServer, Workstation and Infrastructure Support -
Contracted SupportUnlimited SupportRemote System Monitoring & Preventative MaintenanceFlexible SLAsMobile Working Support -
Pay as you go SupportNo ContractOn-Demand & Emergency SupportIssue DiagnosisNo Fix - No Charge
IT Support
Pay as you go and contracted support packages to suit your needs.
Our bespoke, designed-to-fit, support solutions provide your organisation with the most efficient and cost-effective support at the highest standards. We assess your organisational requirements and recommend the level of support that best suits, whether that be on-site, remote, within business hours, out of hours, 24/7, pay-as-you-go or contracted support.
Our solutions are flexible, adaptive and scalable allowing us to meet your demands as and when they arise. No matter the size of your organisation; there is a custom package to suit.
Please contact us regarding any queries.
- Unlimited Contracted On-Site Support
- Remote Support Features Included As Standard
- On-Site Engineer When You Need It Most
- 24/7 Support Available
Our on-site support provides you with an engineer, at your office, when you need it most. We are always on hand to rectify any issues that arise, covering all aspects of your IT needs. With our flexible SLA's we are able to provide the level of cover that you require, minimising downtime, whilst increasing productivity.
- Unlimited Contracted Remote Support
- Telephone & Email Support
- Remote Access Support
- Server, Workstation and Infrastructure Support
- 24/7 Support Available
As with our on-site packages, remote support provides you with a level of cover that suits your organisation. With our helpdesk constantly manned, we are always on hand to answer your calls, questions and to fix your issues as quickly as possible. Our off-site monitoring and health checks of servers, mission critical machines and hardware helps keep you operating without interruption.
- Unlimited Support
- Remote System Monitoring & Preventative Maintenance
- Flexible SLAs
- Remote Health Checking
- Mobile Working Support
Every organisation is different and as such there isn't a package that fits everyone's requirements. We are here to tailor our services around you. If you have mobile workers, multiple locations or are at a fixed location, we can provide you with cover that keeps you operational no matter the situation.
- No Contracts
- On-Demand & Emergency Support
- Issue Diagnosis
- No Solution, No Fee
Whether or not you have a support package with us, we are still here to help. We offer emergency pay as you go support to commercial and domestic customers alike. From simple issues to catastrophic failures we are here to help. We operate on a no fix, no fee basis so don't hesitate to give us a call to see if we can help.
We speak Windows, Linux, Android and Apple. You may be pleasantly surprised by our experience and knowledge.
Contact Us
If you need to get our attention, please give us a call or send us a message below.